Thank you very much for your kind answer. but that file was created with affinity publisher version 1!). When I tried to open the file with affinity publisher for iPad I see a really strange massage: a popup tells me that affinity Publisher for iPad cannot open the file since it "includes functions of a newer version of affinity publisher". I tried to open that file with affinity publisher for iPad, since my iPad is newer and more powerful than my Mac (I have an iPad Pro 12.9", 2021, M1, 2TB, iPadOS16). CPU skyrockets and then system monitor tells me that affinity publisher version 2 is unresponsive: see the second attached screenshot System monitor when affinity publisher v2 freezes: What happens when affinity publisher v2 freezes: Affinity Publisher 2.0.0 (I've bought the new software today) I hope somebody can help me (if I need to buy some sort of technical support, I don't mind, I just want to understand the situation and I hope to solve the problem, since I really LOVED affinity publisher V1). it's crucial to me to understand if affinity publisher v2 no longer supports files like mine (file created with publisher V1, that works with publisher V1, but not with publisher V2), so that I should look for another type of software (I won't ask for a refund of the purchase, since I'll keep using affinity suite for other lighter purposes, but I really need to know if this is only a bug or I'm asking too much to this software) if it's an hardware problem (see below the Mac I'm using) or a MacOS problem (see below the Mac I'm using), there is no problem: if with a newer and more powerful Mac the file works perfectly with affinity publisher version 2 (so that the problem is my Mac), I can wait for MacOS updates and in the following year I'm planning to buy a new Mac if it's a stability bug, there is no problem: I can wait for stability improvements (in the meantime I can keep using publisher v1) In the meanwhile I can use affinity publisher version 1, but this is a temporary solution (since publisher 1 won't receive further updates in the future, and I don't like the idea of working with a software that will be outdated in te future), so it's crucial for me to understand the situation: Please, can I send my file to affinity staff, in order to help me? the app freezes almost immediately without completing the preflight check. So, I tried to reopen the document and, without scrolling any pages (in order to avoid that the app immediately freeze), I immediately tried to run a preflight check of the document. I tried to restart my Mac, I tried to go to affinity publisher > preferences and strongly increase the memory the app can use on my Mac (closing every other app in background), but unfortunately publisher V2 keeps freezing after few seconds. I tried to force the app to quit, I tried a few more times to reopen the file, but affinity publisher version 2 always freezes. an horrible surprise: I opened the file, scrolled same pages, and after 10-20 seconds the app freezes completely. Using affinity publisher version 2, I tried to open the file I created with affinity publisher version 1 and. Today I was really exited about Affinity Version 2, so I have bought the new full suite (3 software for Mac and 3 software for iPad Pro).
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |